157 - Nokia2760 Security Settings addendum
Nov.16.2013
This is an update to
Post 084 - Nokia2760 Security Settings back from Dec.21.2010 (
2760security-notes.txt -- http://jcpma.blogspot.ca/2010/12/084.html )
The modified document is
2760security-notes2.txt as listed below and also uploaded to www.box.net
===
Nokia2760 security settings notes
================================= by JCPMA
addendum on 2013-11-14 (see end of document); last updated 2010-11-16, 2010-11-05, 2009-09-05
Pre-Ramble:
My exposure to poor user-guide documentation/ poor technical-writing began with my purchase of a PC computer which came pre-installed with the Windows98 OS. I found the documents so weak and lacking that I had to go purchase an external user-friendly guide to using Windows 98. I think this phenonmenon occurs with all technology. The general population, for some reason, accept this low level of service quality. Now it seems to be the norm. People get sub-par documentation and accept it, and expect it; they are not surprised. They do not expect to get adequate education/instructions. Mobile phones are not exempt from this. This is the case with the NOKIA 2760, especially its instructional material on phone Security Settings. The problem may even be worse than the Windows98 scenario as there is no user-friendly guide available to be purchased!
The cell-phone, this one & cell-phones in general, are inherently frustrating. The security settings described below are CONFUSING. This is compounded by having different sources of information give different facts. (Below, if I don't have a comment for a topic, it means I don't understand or have information about that particular feature; Where I indicate I am "guessing", it means there is no factual information found in the paper user-guides that come with the new phone/ or in the PDF formatted user-guides. )
My suggestion is to leave the security settings alone where you are able. You SHOULD change your voicemail default password, however, so others can't access your personal voicemail. Other than that, the other security settings probably don't require alteration, unless you have a valid concern for Sim-Card/Phone loss/theft.
voicemail default password
--------------------------
This is a 5 digit code. 11111 source:[2 Consumer forum : Security features (Nokia 1208/1600/1112), 3, 5] This password has nothing to do with the physical phone. You have to set up your voicemail password with your cellular-phone service provider. The first time you access your voicemail-box, use the default 11111 code, (unless for some non-traditional reason, your provider changes the default to something else). Follow the audio-prompts and when your voicemail account is set up/activated, you can then change the password digits to one that is unique[5].
Automatic Keyguard (Keypad lock) [1 document tm51982]
-----------
no password required for this feature; it locks your keypad to prevent accidental key presses. Enabling this feature:
Menu|Settings|Phone|Automatic keyguard|On type in the TIME DELAY desired and select OK.
Security Keyguard (Phone lock)
----------
This locks your personal handset with a password. Each time you power on your handset, you are asked to enter the SECURITY CODE. (This one actually works, I have tried it sucessfully.) How to set the password to enable this feature:
Menu|Settings|Phone|Security keyguard|On --> type in the security code and select OK
The SECURITY CODE is a 5 digit code. You will be asked to create a security code if you haven't previously created one. [1 document tm51982, 5]
Bluetooth pairing code
----------------------
0000 - The standard Bluetooth pairing code for Nokia audio enhancements (some Nokia integrated car kits have part of their serial numbers as pairing codes, if this it the case with your product, the user guide will tell you). source[1 (nokiausa.com)]
Information codes from nokiausa.com [1]
--------------------------------------
Dial these numbers into your handset to find out information.
*#0000# - Find phone and software version information
*#06# - Find your phone's IMEI number (also on the product label inside the phone's battery casing)
*#2820# - Find your phone's Bluetooth address
*#62209526# - Find your phone's MAC address (WLAN)
*#99# - GPRS dial-up code
enter *#7780# fron the standby screen - revert to factory default settings.
=== This next section discusses the enigma of the Sim Card Pin Codes ===
This paragraph summarizes what little I know. A Sim Card has two pin codes, Pin Code and Pin2 Code. When entering a pin code, you have three chances of doing it correctly. If on the third attempt you fail to enter the proper code, the Sim Card has a tantrum and locks itself up & you can no longer use the phone. To unlock the Sim Card, you have to talk to it nicely and give it a PUK code. (Incidentally, PUK stands for Pretty Useless Kode.) If it were the Pin2 Code which was mis-entered, you would remedy that by giving the phone a PUK2 code. This sentence fragment is from page11 of the UserGuide[10]: "...you are asked for the PUK or PUK2 code. If you do not have them, contact your local service provider."
2009.Late August. I go to the local shopping center to its Kiosk which sells my Nokia phone (and other brands of phone also) and I ask the agent about Sim Card codes and PUK codes. The agent cannot shed any light on the subject. They referred me to call the company's customer service phone number.
*2009.09.04 - I called customer service. The operator says "do not change the sim card code as it will destroy your sim card."..."The default code is 12345". They cannot provide you with unlock codes as they don't have them. "The pin2 code is just another code on your sim card", ie, the sim card has a pin code and a pin2 code. no other info provided. The operator was polite/curt and well-meaning, but my instinct told me this was being recited to me by rote. Does the operator, that I spoke with even know the difference between a SIM Code and a Security Code? Or, the difference between a PIN code and a PUK code or a VOICEMAIL code? The operator couldn't answer my questions, and nothing from our conversation or tone of voice or other verbal cues told me to totally trust this information exchange!
Well there you have it. Here are the problems:
·Little/no information describing the Sim Card codes;
·Little/no information describing the features of the phone which require the Sim Card;
*Did you know, for example, that the PIN2 CODE is the one used for configuring FIXED DIALING LISTS?
*The feature of Call Restrictions requires a RESTRICTION PASSWORD. Is this related to the Sim Card?
*Is the default RESTRICTION PASSWORD 1234, 12345,or Blank or other?
·Unclear documentation about the Sim Card default passcodes;
*Is the default PIN CODE 1234, 12345, or Blank or other?
*Is the default PIN2 CODE 1234, 12345, or Blank or other?
·You get only three attempts to properly enter a code;
·Zero information/service to provide you with PUK or PUK2 codes in case you need them;
Sim Card Pin Code
-----------------
This protects the sim from being used in other phones. When activated, it requests the code every time the phone is turned on.[1]
To turn on "Pin code request":
Menu|Settings|Security|Pin Code request ... --> the default pin code is 1234 source:[1][2 unreferenced though ... "Nokia 2760 - Security settings folder"]. This contradicts what the customer service operator (2009.09.04) says above; The operator says the default code is 12345, ie five digits in length.
To change this code:
Menu|Settings|Security|Access codes|Change Pin code
type in the default pin code. select OK
type the new pin code and select OK
Retype the new pin code and select OK [1 document tm51982]
This excerpt is taken from pages12 & 13 of the 2007 UserGuide[9],
My personal comments are in square [ ] brackets:
----excerpt--------excerpt--------excerpt-------excerpt------excerpt----
G e n e r a l i n f o r m a t i o n
12
General information
■ Access codes
The security code supplied with the phone protects
your phone against unauthorized use. The preset
code is 12345. [Similarly this statement is made on an internet forum [2], and a paper user-guide [7]:"The default ... security code from the factory is 12345 ... " I think they are referring to SECURITY CODE which locks the phone and not to the Sim card PIN CODE. Strangely enough though, when I activated Security Keyguard on my own phone, the SECURITY CODE was not preset. I had to create an entirely new code "from scratch." ]
The PIN code supplied with the SIM card, protects the
card against unauthorized use. The PIN2 code
supplied with some SIM cards, is required to access
certain services. If you enter the PIN or PIN2 code
incorrectly three times in succession, you are asked
for the PUK or PUK2 code. If you do not have them,
contact your local service provider.
The module PIN is required to access the information
in the security module of your SIM card. [The 2007 UserGuide may be from Britain of from Europe. Perhaps they have different names for codes. Is the Module PIN the same as PIN CODE or PIN2 CODE?]
The signing
PIN may be required for the digital signature. [Is the Signing PIN the same as PIN CODE or PIN2 CODE?]
The
barring password is required when using the call
barring service. [Is the BARRING PASSWORD the same as RESTRICTION PASSWORD? (This setting is found at Menu|Settings|Security|Access codes|Change restriction password ). Is the Call Barring Service the same as CALL RESTRICTIONS? (This setting is found at Menu|Settings|Security|Call Restrictions )
G e n e r a l i n f o r m a t i o n
13
Select Menu > Settings > Security to set how your
phone uses the access codes and security settings.
----excerpt ends--- ----excerpt ends--- ----excerpt ends--- ----excerpt ends---
=== ===
This is part of the menu structure of the phone. source [4 document tm51978]
------------------------------------------------
* Security
o PIN Code request
+ On/Off
o Call restrictions
+ Outgoing calls
+ International calls
+ Int. calls except to home country
+ Incoming calls
+ Incoming calls if roaming
+ Cancel all call restrictions
o Fixed Dialing
+ On
+ Off
+ Number list
o Security level
+ None
+ Memory
+ Phone
o Access codes
+ Change security code
+ Change PIN code
+ Change PIN2 code
o Code in use
o Authority certificates
o User Certificates
Similarly, this is my phone's specific menu structure with my (own) notes added.
------------------------------------------------
* Security
o PIN Code request (Toggles on PinCode Request each time you turn on your phone. Tooltip:"Allows you to select whether the code is required when switching on your phone. The SIM card may require that code is always asked for.")
+ On (There is no tooltip. Clicking prompts you to enter the PIN Code.)
+ Off (There is no tooltip. The Code Pin Request was already set to OFF.)
o Call restrictions (you can place a limitation on type of incoming/outgoing phone call; Tooltip:"Requests the system to restrict calls to or from your phone.")
+ Outgoing calls (Tooltip:"Requests the system to block all outgoing calls.")
· Activate (no tooltip)
· Cancel (no tooltip; clicking, requests you to enter Restriction Password)
· Check status (no tootip; ?? clicking causes your phone to communicate with your service provider ??)
+ International calls (tooltip: "Requests the system to block all outgoing international calls.")
· Activate
· Cancel
· Check status
+ Int. calls except to home country (tooltip:"Requests the system to allow outgoing international calls only to home country.")
· Activate
· Cancel
· Check status
+ Incoming calls (Tooltip:"Requests system to block all incoming calls.")
· Activate
· Cancel
· Check status
+ Incoming calls if roaming (Tooltip:"Requests system to block all incoming calls when roaming.")
· Activate
· Cancel
· Check status
+ Cancel all call restrictions (tooltip:"Requests the system to cancel all call restrictions." Clicking, prompts you to enter the Restrictions Password.)
o Fixed Dialing (You customize a list of numbers which are allowed to be called; Tooltip:"Allows you to create, edit and activate a list of allowed phone numbers or prefixes. When the list is activated you can only call or send messages to the numbers on the list".)
+ On (When you turn on this feature, it asks you to enter the PIN2 CODE ! There is no tootip.)
+ Off (no tooltip)
+ Number list (no tooltip)
o Security level (tooltip:"Allows you to protect the phone or its memory with a security code.)
+ None (no tooltip; clicking, prompts you to enter the SECURITY CODE)
+ Memory (no tooltip; My guess: clicking, prompts you to enter the SECURITY CODE; Does this just protect phone memory or both phone memory & sim-card memory? Does this feature protect against alteration of memory or access to memory?)
+ Phone (no tooltip; clicking, prompts you to enter the SECURITY CODE)
o Access codes (The tooltip says "Includes the option to change access codes for SIM card, phone, or call restriction)
+ Change security code (This is the code which locks the phone; Tooltip:"Allows you to change the code that protects the phone and its memory.")
+ Change PIN code (This is is the code which locks the simCard; What else? Tooltip:"Allow you to change the code for accessing SIM card." Since by default, the CODE PIN Request is set to "off", clicking on this causes a warning to appear: "Set PIN code request ON" simultaneously with a red stop sign symbol.)
+ Change PIN2 code (This code is used in FixedDialing settings; Is it used in internet browsers and digital signatures? Tooltip:"Allows you to change the code for accessing protected SIM card features, if the SIM card contains this code.")
ö Change restriction password (ö This is on my phone menu; Tooltip:"Requests the system to change the password for restricting calls.")
o Code in use (On my phone, it shows that the PIN Code is in use. The phone's tooltip says: "Allows you to select whether the UPIN or PIN code should be active." If I click on this, it prompts me to toggle PIN CODE REQUEST to "on".)
ö PIN2 code request (ö - this is on my phone menu; This is what the tooltip says: "Allows you to select whether PIN2 code is required when using specific phone features which are covered by PIN2 security code. USIM card may require that this code is always used." On my phone this is already set to "on". If I click "off" it asks me to enter the PIN2 Code.)
o Authority certificates (Some online browser transactions require security certificates [10]. I guess this is like a webpage which has a certificate embeded in it. There is no tooltip.)
o User Certificates (There is no tooltip)
ö Security Module Settings (ö - this is on my phone menu; it is greyed-out. when I click on it, it says "Insert Security Module" The userGuide, [10(pg.53)] says "Security features may be required for some services, such as banking services or online shopping. For such connections you need security certificates and possibly a security module which may be available on your SIM card. For more information, contact your service provider." There is no tooltip.)
$$$$$$$$$$$$$$ addendum on 2013-11-14 $$$$$$$$$$$$$$[5]:
Nutshell:
========
I. We are not provided with a PIN code, or its corresponding PUK code
(The PIN code is already pre-set)
II. We are not provided with a PIN2 code, or its corrseponding PUK2 code
(The PIN2 code may not have been set yet; you may have to set it.)
(What is the PUK2 code? It is probably pre-set.)
..., this is my phone's specific menu structure (with more notes added.)
--- Menu > Settings > ---------------:
* Security
1. o PIN Code request (Toggles on PinCode Request each time you turn on your phone. ...)
+ On (Give the wrong Pin Code three times and the phone locks up!!!!!!)
+ Off (This is the Default)
Since the SecurityCode is 5 digits, it is probable that the PIN code is also
5 digits, but this is only a guess.
PIN Code is not 1111
PIN Code is not 11111
PIN Code is ..............Final Attempt!!
2. o Call restrictions (you can restrict the TYPES of calls)
+ Outgoing calls (Tooltip:"Requests the system to block all outgoing calls.")
· Activate
· Cancel (.. clicking, requests you to enter Restriction Password)
· Check status (?? communicate with your service provider ??)
+ International calls (...blocks all outgoing international calls.")
· Activate
· Cancel
· Check status
+ Int. calls except to home country
· Activate
· Cancel
· Check status
+ Incoming calls (.. blocks all incoming calls.")
· Activate
· Cancel
· Check status
+ Incoming calls if roaming (..blocks all incoming calls when roaming.")
· Activate
· Cancel
· Check status
+ Cancel all call restrictions (.. Clicking, prompts you to enter the Restrictions Password.)
3. o Fixed Dialing (..customize a list of numbers which are allowed to be called;...)
+ On (When you turn on this feature, it asks you to enter the PIN2 CODE ! )
+ Off
+ Number list
4. o Security level (... protect the phone or its memory with a ? PIN ? code.)
+ None
+ Memory
+ Phone
5. o Access codes (... change access codes for SIM card, phone, or call restriction)
+ Change Security Code (This is the keyguard code, a minimum of 5 digits)
+ Change PIN code (This code locks the simCard; ...see "1." above.)
+ Change PIN2 code (This code is for FixedDialing settings; ...)
PIN2 code is not 6....
PIN2 code is not 12345
PIN2 code is not 1234
PIN2 code is not 11111
PIN2 code is not 1111
+ Change Restriction Password (..Tooltip:"..change the password for restricting calls.")
Restriction Password is either not set OR
Restriction Password is 1234
6. o Code in use (.. the PIN Code is in use. .. tooltip says: "Allows you to select whether the UPIN or PIN code should be active." If I click on this, it prompts me to toggle PIN CODE REQUEST to "on" and shows a red StopSign.)
7. ö PIN2 code request (toggle; when using specific phone features .. covered by PIN2 security code. ..." Default: "on". If I click "off" it asks me to enter the PIN2 Code.)
8. o Authority certificates (Some online browser transactions require security certificates [10]. I guess this is like a webpage which has a certificate embeded in it. There is no tooltip.)
9. o User Certificates (There is no tooltip)
10. ö Security Module Settings (ö - this menu item is greyed-out. when I click on it, it says "Insert Security Module" The userGuide, [10(pg.53)] says "Security features may be required for some services, such as banking services or online shopping. For such connections you need security certificates and possibly a security module which may be available on your SIM card. For more information, contact your service provider." There is no tooltip.)
--- Menu > Settings > ---------------:
* Phone
1. o Language Settings
+ English
+ French
2. o Automatic Keyguard (This protects the keypad from accidental depressions)
+ Off
+ On (remember to set the desired time delay; 10-15 minutes is good)
(How to use: This feature will prompt you to hit the mainNavButton,
followed immediately by the * key, in order to free the keypad)
(I like to use this feature in conjuction with SecurityKeyguard feature)
3. o Security Keyguard (This protects keypad use with the SecurityCode pw) ....-
(Use this in conjuction with the AutomaticKeyguard to take advantage
of the timeDelay feature. see "2." above)
4. o Welcome Note (This useless feature shows a note when powering up the phone)
5. o Operator Selection
+ Automatic (Default)
+ Manual
6. o Help Text Activation (this gives the pop-up tool tips)
+ On
+ Off
7. o Start up Tone (on/off)
8. o Switch Off Tone (on/off)
9. o Fold Closing (no effect/ go to standby)
10. o Prepaid tracker (displays credit information)
+ View Credit Info: (Yes/ No/ In home network)
+ Credit Available (?This mssg stays the same until $ runs out?)
+ Expiry Date (credit's expiry will be displayed)
+ Last Charge (??)
+ Last prepaid recharge (??)
++++see the blogBox/otherBox for current updates (if any)++++
[ ] footnotes:
1. http://www.nokiausa.com/get-support-and-software/discussions or nokiausa.com
2. http://www.speakoutwireless.ca/speak/ The Unofficial 7-Eleven Speakout Wireless Canada Consumer Page
3. 7-11 Speakout Nokia 2760 Quick Start Guide (book, Canada) 9205744 09/07
4. T Mobile website (USA)
5. my own (subjective) notes.
6. http://www.nokia.ca
7. Canadian Nokia 2760 User Guide (book) 9205625
8. Quick Start Guide (color pamphlet) 9205756
9. Nokia 2760 User Guide 9203335 Issue 1, 2007 (Europe?) (pdf format)
10. Nokia 2760 User Guide 9203335 Issue 2, 2008 (Europe?) (pdf format)
=======
Below is a "box" from Box.net. (I think it requires a browser to
have Adobe Flash or Adobe Shockwave Flash in order for it to be
visible.)
This nokia2760box is contains my tips and user information for the Nokia 2760 mobile cellular phone.
Please refer back to this blog-entry or to the link of this blogbox (which is
http://www.box.net/shared/5i4hmkqj2u ) for any updates.
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